Our zero-tolerance, take-no-prisoners Anti-Spam Policy
Definition: (courtesy of Wikipedia — see links below.)
Spam is the use of electronic messaging systems (including most broadcast media, digital delivery systems) to send unsolicited bulk messages indiscriminately. While the most widely recognized form of spam is e-mail spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, wiki spam, online classified ads spam, mobile phone messaging spam, Internet forum spam, junk fax transmissions, social networking spam, television advertising and file sharing network spam.
The Profit Clinic is a foundation member of the Coalition Against Unsolicited Bulk Email (CAUBE.AU) since 1996.
Because our autoresponder services (like any other autoresonder service) are capable of being used to send Spam, we enforce a zero tolerance policy prohibiting abuse. Using our systems to send emails to addresses gained by any means other than verified personal opt-in to your subscriber list will be subject to a US$500 penalty fee for each broadcast, PLUS any losses, costs, fines, damages or court-ordered awards made against us because of your actions.
Our autoresponders, by themselves, are not Spam. Their use is conditional upon your strict use of the verified opt-in model of email distribution. This means that your recipients must express interest in your information by sending you an email, filling out a form, making a purchase or otherwise contacting you first. In addition, all Autoresponder messages sent from Profit Clinic autoresponder accounts must have…
- a functioning Unsubscribe link and
- a valid name and contact address for you
so that recipients may opt-out of your list at any time, and you must honour each request promptly.
Users of Profit Clinic autoresponder accounts are strictly prohibited from sending unsolicited commercial email (UCE) or SPAM from those accounts, whether those messages are sent directly by the account holder, by third party or by any affiliate or similar agent acting on the account holder’s behalf. As such, The Profit Clinic reserves the right to terminate the account of any user breaching this condition, without notice and without compensation.
All lists used in conjunction with the services provided by The Profit Clinic must be 100% verified opt-in. We require clients to provide proof of opt-in for any or all list subscribers on demand.
“The Internet is not a free resource. Access to and a presence on the Internet comes at a cost to the participants, the service provider, and the recipients of those services made available by the Internet”…
“Every recipient of every E-Mail message bears a cost, either direct (cost per message received, an incremental increase in connection charges) or indirect (higher service fees to recoup infrastructure costs associated with the additional Internet traffic which such mass-mailings create). In addition, other resources, such as the disk space and time of the recipient, are consumed.”
“Because the recipients have no control over whether or not they will receive such messages, the aforementioned costs are realized involuntarily, and without consent. It is this condition (the absence of consent to bear the costs of receipt of a mass-distributed message) that has shaped the Internet Community’s viewpoint – that the act of sending SPAM constitutes a willful theft of service, money, and/or resources.”
This has also become the basis of legal precedent against SPAM or UCE.
The Profit Clinic may charge a US$100 administration fee for each Spam complaint received against your account. This fee may be applied toward disputing the complaint with the complainant, the reporting service or black list service, and resolving the complaint with our host/data center. This applies to spam complaints we receive including, but not limited to, those generated by your affiliates or use of your ad tracking links.
Any merchant found to be involved in a SPAM/UCE campaign involving the services provided by The Profit Clinic in any way, including flooding newsgroups, distributing messages to recipients who did not request them, or any other abuse of our system that contravenes any relevant legislation, will be subject to the following:
- The account will be closed immediately, without obligation of notice or compensation to the account holder.
- A US$500.00 penalty fee will become payable by the offending account holder.
- All information stored within the offending account will be confiscated, with no right of retrieval by the account holder.
Further, you will be held accountable for any monetary damages (compensatory and punitive), costs, fines, awards, penalties or losses suffered by The Profit Clinic as a result of your contravention of our Terms of Service and Anti-Spam Policy, directly or indirectly. This may include, but is not limited to, loss of Web/Domain hosting, costs of securing further Web/Domain hosting, and punitive damages related to loss of clients and subsequent revenues and profits.
Where other clients of The Profit Clinic suffer financial losses, costs or penalties of any kind as a consequence of your actions, we reserve the right to pass on all details in our possession to enable them to pursue legal remedy against you.