The policies set out in this section apply to all web sites owned and operated by The Profit Clinic. They include the following policies (click on each Policy to view it)

The Profit Clinic

Privacy Policy

Our plain-English, no-hidden-catches Privacy Policy

We don’t collect information about you unless we ask for — and obtain — your consent first. And we only collect information from form pages or email messages, so you know exactly what information you're giving us.

We tell you why we need that information, and we only use it for its stated purpose, nothing else.

We never make that information available to anyone else except to process payments via our respective banks and/or credit card companies, to deliver goods to you, or in response to a valid order of a properly constituted court with appropriate jurisdiction. We will notify you promptly of any such order upon proper service of that order upon us by a duly authorised officer of the court.

We use cookies to prevent some pop-up windows from appearing more than once during your visit to our site. These are session cookies only, which expire when you leave this site. We also use cookies to link you to any Profit Clinic affiliate who refers you to us in order to ensure their entitlements and to help protect you against any improper conduct on the part of our affiliates.

No personal data is stored unless we receive your permission to do so, such as orders from you for goods or services.

Once we've finished with your information, we delete it unless we’re legally required to retain it.

Publishing Policy

Our no-B.S.*, no-fluff, no-posting-for-the-sake-of-posting Publishing Policy

Our publishing policy is very simple:

 “Blessed are they who have nothing to say… and cannot be persuaded to say it!” 

It helps to ensure that you only hear from us when we have something we consider worth saying. In other words, we don’t publish for the sake of publishing.

When you subscribe, we guarantee three important things:

We promise to respect your…

Our ezines are all published from a single mailing list — but it’s sensibly segmented so you can choose only the kind of information that’s relevant to YOU. You can alter your preferences, or unsubscribe from any ezine, at any time. (Link in every email sent.)

(*B.S. – Bogus Science, Bozo Statistics, Beguiling Sophistry, Bewildering Semantics, Blathering Spin, Blatant Salesmanship, Blarney Stoning, Blind Stupidity, Bait for Suckers or old-fashioned Bovine Sediment. Take your pick... it's all just the same old deceptive B.S. anyway.)

Anti Spam Policy

Our zero-tolerance, take-no-prisoners Anti-Spam Policy

Definition: (courtesy of Wikipedia — see links below.)

Spam is the use of electronic messaging systems (including most broadcast media, digital delivery systems) to send unsolicited bulk messages indiscriminately. While the most widely recognized form of spam is e-mail spam, the term is applied to similar abuses in other media: instant messaging spamUsenet newsgroup spamWeb search engine spamspam in blogswiki spamonline classified ads spam, mobile phone messaging spamInternet forum spamjunk fax transmissionssocial networking spam, television advertising and file sharing network spam.

The Profit Clinic is a foundation member of the Coalition Against Unsolicited Bulk Email (CAUBE.AU) since 1996.

Anti-Spam Policy

Because our autoresponder services (like any other autoresonder service) are capable of being used to send Spam, we enforce a zero tolerance policy prohibiting abuse. Using our systems to send emails to addresses gained by any means other than verified personal opt-in to your subscriber list will be subject to a US$500 penalty fee for each broadcast, PLUS any losses, costs, fines, damages or court-ordered awards made against us because of your actions.

Our autoresponders, by themselves, are not Spam. Their use is conditional upon your strict use of the verified opt-in model of email distribution. This means that your recipients must express interest in your information by sending you an email, filling out a form, making a purchase or otherwise contacting you first. In addition, all Autoresponder messages sent from Profit Clinic autoresponder accounts must have...

so that recipients may opt-out of your list at any time, and you must honour each request promptly.

Users of Profit Clinic autoresponder accounts are strictly prohibited from sending unsolicited commercial email (UCE) or SPAM from those accounts, whether those messages are sent directly by the account holder, by third party or by any affiliate or similar agent acting on the account holder's behalf. As such, The Profit Clinic reserves the right to terminate the account of any user breaching this condition, without notice and without compensation.

All lists used in conjunction with the services provided by The Profit Clinic must be 100% verified opt-in. We require clients to provide proof of opt-in for any or all list subscribers on demand.

“The Internet is not a free resource. Access to and a presence on the Internet comes at a cost to the participants, the service provider, and the recipients of those services made available by the Internet”…

“Every recipient of every E-Mail message bears a cost, either direct (cost per message received, an incremental increase in connection charges) or indirect (higher service fees to recoup infrastructure costs associated with the additional Internet traffic which such mass-mailings create). In addition, other resources, such as the disk space and time of the recipient, are consumed.”

“Because the recipients have no control over whether or not they will receive such messages, the aforementioned costs are realized involuntarily, and without consent. It is this condition (the absence of consent to bear the costs of receipt of a mass-distributed message) that has shaped the Internet Community's viewpoint - that the act of sending SPAM constitutes a willful theft of service, money, and/or resources.”

Source: http://www.faqs.org/rfcs/rfc3098.php

This has also become the basis of legal precedent against SPAM or UCE.

The Profit Clinic may charge an administration fee for each Spam complaint received against your account hosted by us. This fee may be applied toward disputing the complaint with the complainant, the reporting service or black list service, and resolving the complaint with our hosting data center. This applies to spam complaints we receive including, but not limited to, those generated by your affiliates or use of your ad tracking links.

Any merchant found to be involved in a SPAM/UCE campaign involving services provided by The Profit Clinic in any way, including flooding newsgroups, distributing messages to recipients who did not request them, or any other abuse of our systems that contravenes any relevant legislation, will be subject to the following:

Further, you will be held accountable and liable for any monetary damages (compensatory and punitive), costs, fines, awards, penalties and losses suffered by The Profit Clinic as a result of your contravention of our Terms of Service and Anti-Spam Policy, directly or indirectly. This may include, but is not limited to, loss of Web/Domain hosting, costs of securing further Web/Domain hosting, and punitive damages related to loss of clients and consequent loss of revenues and profits.

Where other clients of The Profit Clinic suffer financial losses, costs or penalties of any kind as a consequence of your actions, we reserve the right to pass on all details in our possession to enable them to pursue legal remedy against you.

Ambush Selling Policy

We don’t like “Ambush” Selling!

NO Ambush Selling!We don't like One-Time Offers (OTOs), up-sells, down-sells and cross-sells very much because they typically prey on people's fear of loss. They're usually a form of manipulative selling that goes against the principles of Fourth Generation™ Selling, which guide everything we do in our business.

In other words, we don't believe in ambushing you, just because you've already bought from us, to pressure or manipulate you into buying even more from us using blatant emotional blackmail.

But, like most things in life, what makes the real difference between good or bad, ethical or unethical, desirable or undesirable, isn't so much WHAT you do as WHY and HOW you do it... your motives and methods.

For example, selling is WHAT you have to do to make a profit in business. There's simply no other way. To make a profit you have to sell something for more than it costs you. End of story. But being pushy and manipulative isn't WHAT you do when selling... it's WHY and HOW you do it. The most successful sales professionals are NEVER pushy or manipulative.

We're happy to reward you if you're decisive and know what YOU want

So we sometimes offer OTOs, up-sells, down-sells and cross-sells with some of our products. Those rewards may be a one-time only special price on Master Resale Rights or similar. But these offers are never the ONLY way to purchase our products. They're available to you at any time — just not at that special price.

So you won't find any hype or manipulative tactics on our OTO and other offer pages. Just an attractive offer — IF it's something you need and want right now. Otherwise, you can get it at the regular price at any time if now isn't the right time for you. The choice is yours, and we won't insult you by trying to get you to buy through the use of deception or pushy, emotional manipulation.

LIVE Training Pricing Policy

Do YOU understand the Difference between Value and Usefulness?

Our pricing policy for LIVE training is simple...

Here’s why...

  1. We separate the principles — the KNOWLEDGE (what and why) — from the practical implementations — the SKILLS (who, when, where and how).
  2. At our seminars we give away the knowledge FREE of chargebecause it’s effectively useless without practical implementations.
  3. We sell our practical implementation workshops and Master Classes (advanced workshops), where the SKILLS are taught and STRATEGIES for implementation are developed, as well as value-added, optional professional services, systems and products to help our clients implement those strategies.

We’ve adopted the same formula for our on-line presence. Give away the knowledge and sell the practical implementations. We only discovered and articulated that knowledge. We didn’t create it. It already existed, one way or another. We can’t lay claim to natural principles and laws. (As Albert Einstein once said, “All truth is revealed.”)

We see it as a true test of our integrity. (Remember… integrity isn’t just a new way to play the game, in business or in life. It IS the game.)

But we did create those practical, useful implementation strategies, tools and methodologies and adapted others. They’re our intellectual property. We’re entitled to be compensated for developing and sharing them.

Our GuaranteeWe give a written guarantee with our free seminars — you cannot pay for your own attendance, even though it costs money for us to present them. (Advertising, venues, equipment hire, catering, travel, accommodation and meals, workbooks and resource notes, administration, staffing, etc all have to be paid for.)

So how can we afford to just give it away?

The premise is simple. We can’t and we don’t. Someone else has already paid for you to attend.

If you attend, and gain a worthwhile benefit, then you’re welcome to pay for someone else, anonymously. But YOU decide if and when you’ll pay — and how much!

We’ve used this approach successfully since 1991. (It terrifies members of the National Speakers Association!)

Here’s an example...

In one recent program, we invited 30 people, all opinion leaders in their particular industry, to a 2.5-hour seminar and invited them to refer and pay for others if they found it of value. But they couldn’t choose the people for whom they paid. It had to be anonymous.

Only twelve of them actually attended, but at the next session 32 people attended (with no promotion by us), 186 booked for the third session, then nearly 400. Within five sessions we had booking requests from close to 8,000 people. About 20% paid enough to cover the cost of three-to-five more people to attend the next session. About 4%-5% paid enough to cover the cost of 10 to 50 more people to attend.

Different people get different things from any seminar. If 80% pay nothing, we assume that they didn’t receive enough benefits to feel prompted to share them. So why should they pay anything? (Okay, some may be cheapskates, but that attitude alone will tend to prevent them gaining any positive, lasting benefits. So the same question applies. Our only regret is that they may have prevented people from attending who would have gained real, lasting benefits.)

The seminars are part of a powerful marketing strategy that recovers more than it costs

But the practical implementations — our workshops, Master Classes, books, multi-media programs, consulting, coaching, etc — are where the real usefulness lies, and for which seminar attendees willingly pay if they want them. It’s always their choice.

Our knowledge give-away creates genuine excitement. People recognise the VALUE of the knowledge they gain. That, in turn, creates interest in, and desire for, the really USEFUL stuff — the practical implementations — because very few people can create their own.

Many are too strapped for time, and prefer to have someone else do it for them. But they still need to be educated to realise the true value of what’s being offered, and that’s where the freely-available knowledge comes into play. Knowledge really does want to be free… because it’s not really worth anything on its own!

People who refuse to give away information and knowledge because of fear of loss fail to understand the underlying principle that, in fact, they have nothing to lose. Knowledge is useless until it’s applied. Owning a book does not make you smarter. Reading it doesn't, either. It just makes you more knowledgeable.

Applying what you’ve learned is what makes you smarter

Don’t get me wrong here. I’m not suggesting that knowledge has no value. But value and usefulness are not the same thing. And most people, in business at least, prefer to pay for usefulness.

As I used to tell my students when I was an academic... “an education has value for its own sake. Just don’t expect to make a living from it. It’s what you DO with that education that will make you successful.”

LIVE Training Cancellations Policy

Our Cancellation and Refund Policy

Important: This policy applies only to live events — off-line or on-line — for which attendance is not free.

Our Cancellations Policy is clear and acknowledges the reality that any cancellation less than fourteen (14) days prior to a live event for which you've registered creates either losses or extra costs for us, whether we can fill your place or not.

Cancellations must be notified to our office by email, telephone or mail to be eligible for refund. (Please note: we cannot accept faxes.)

If you cancel at least fourteen (14) days prior to the event for which you've registered and paid, we will refund your payment in full.

If you cancel at least seven (7) days, but less than fourteen (14) days, prior to the event we will refund your payment, minus a 25% cancellation fee, unless we can fill your place, in which case we will refund your payment in full, minus a 12.5% cancellation fee.

If you cancel less than seven (7) days prior to the event, no refund will be made unless we can fill your place, in which case we will refund your payment in full, minus a 25% cancellation fee.

If you fail to attend an event for which you've registered, no refund will be made except under genuinely extenuating circumstances, at our sole discretion.

Earnings Disclaimer

“All that glitters is not gold”

Every reasonable effort has been made to accurately represent our products and services. Any examples given of earnings are for illustrative or demonstration purposes only and are not to be interpreted as a promise or guarantee of earnings.

Earning potential is entirely dependent upon personal effort and the effective use of our products and services. We provide products and services for use by business owners on the understanding that business success requires vision, time, effort and self-discipline on the part of those involved.

Any claims made of actual earnings or examples of actual results can be verified upon request. Your level of success in attaining the results claimed in our materials depends on the time and effort you invest, your finances, knowledge, skills, resources and your technical and marketing skills, plus other variable factors beyond our control or influence.

Since these factors vary widely between individuals, we cannot guarantee your success or income level. Nor do we accept responsibility for any of your decisions or actions. Competent professional advice should be sought from appropriately-qualified practitioners before acting on any content published on any of our web sites.

Materials found on our web sites may contain information that includes or is based upon forward-looking statements within the meaning of applicable laws and regulations. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts.

They use words like “anticipate”, “estimate”, “expect”, “project”, “intend”, “plan”, “believe”, “opinion” and other words and terms of similar meaning in connection with a description of potential earnings or financial performance.

Any and all forward-looking statements made here or in any of our literature or collateral materials are intended to express our opinion of earnings potential only. Many factors will be important in determining your actual results and no guarantees are made that you will achieve results similar to ourselves or anybody else. No guarantees or warranties are given, express or implied, that you will achieve any results whatsoever from use of our systems or information.

Sales Letter Policy

Learn from the best — and the worst

We normally include the author's original sales letter for each Resale Rights product we offer to let you see how they promote their own product. The sales letter is often a reliable indicator of how the author views the people they target with their products — which can tell you a lot about its real usefulness to you.

If they use strong emotional appeals to greed, laziness, fear of loss, desperation, gullibility or if they cynically hold out false hope of instant, effortless riches, then it's a reasonable assumption that they see YOU as just another Employee/ Consumer/ Imitator to be exploited and abused.

But don't be too hasty... it's not always the case. (Besides, we simply refuse to offer products that are abusive or exploitative, or which tend to encourage abuse or exploitation.)

Sometimes an author will create an excellent product about their specialist topic, then turn around and create a blaring, hype-riddled, over-the-top sales letter, simply because they don't know any better... after all, that's how the "Gurus" say you should do it. (Which is true, of course, if you're a "Guru", because that's the audience you always target, always with those kinds of manipulative selling tactics.)

You can always tell when this is the case, though. These sales letters are typically badly written and presented and look just the same as all the other "magic formula", "silver bullet", "killer copy" sales letters that are all as boring, patronising, and irritating as each other. And they almost always conclude with clumsy, ham-fisted attempts at emotional blackmail designed to get the idiot reader (that's how they view you) to set aside all common sense and buy for no better reason than that "I might decide to double the price or take it off the market at any time".

Just the right basis for making a rational, objective business decision, right?

We’re sceptical of so-called "Gurus" and their wannabe clones — and the sleazy tactics they use to part you from your hard-earned cash!

This hard-hitting, eye-opening, take-no-prisoners Insight Report from The Profit Clinic reveals little-known truths about these "Gurus". It's a low-cost insurance policy against being hoodwinked and ripped-off by them and their cronies.

Learn more at…

http://gurusecrets.info

These policies should be read in conjunction with any additional policies that appear on individual sites in our network.

See our Central Directory site for a list of our currently-active web sites, with hyperlinks.